LAST UPDATED: JULY 2026
Privacy Trust Center
Illinois Energy Advisors is committed to protecting your consumer rights and securing your data. We adhere to the strictest state regulations to ensure your personal information remains confidential and fully protected while we optimize your energy strategy.
IL Compliant
256-bit Secure
Data Privacy
Your Data, Protected
CONTENTS
1. Data Collection
2. Illinois Utility Data
3. Security Protocols
1. Data Collection
PLAIN ENGLISH SUMMARY
• We only collect the information strictly necessary to analyze your facility's energy usage.
• Your data is never sold to third parties or used for external marketing.
• You maintain full ownership of your data at all times.
This Privacy Policy describes how Illinois Energy Advisors ('we', 'us', or 'our') collects, uses, and discloses your personal and facility information when you use our advisory services or interact with our regulatory platforms. By engaging our services, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve our consulting services to you. This includes Utility Account Numbers, historical energy load profiles, facility addresses, and authorized contact personnel details. The collection of this data is strictly limited to what is required to perform comprehensive energy audits and secure procurement contracts under Illinois state regulations.
2. Illinois Utility Data
When processing data from ComEd, Ameren, or other Illinois utility providers, we act as an authorized agent on your behalf. We require a signed Letter of Agency (LOA) prior to requesting any interval data or billing history from these entities. This data is transmitted through secure API connections where available, or encrypted file transfers. We retain utility data only for the duration of our active advisory relationship.
3. Security Protocols
PLAIN ENGLISH SUMMARY
• All digital files are encrypted at rest and in transit.
• Access to your facility information is restricted to authorized advisors working directly on your account.
• We conduct annual independent compliance audits to ensure our protocols meet state standards.
The security of your data is paramount. We implement commercially acceptable methodologies and tools to protect your Personal Information. All data transfers involving sensitive utility information occur over TLS 1.2 or higher encrypted channels. Physical documents, when necessary, are stored in secured facilities with restricted access protocols.
While we strive to use the highest standards of data protection, no method of transmission over the Internet, or method of electronic storage is 100% secure. In the event of a suspected data breach, we have strict notification procedures in place that comply with Illinois data privacy regulations, ensuring you and relevant regulatory bodies are informed within the mandated timeframes.
DEDICATED SUPPORT
## 4. SMS Messaging & Mobile Information
If you choose to opt in to receive SMS messages from Illinois Energy Advisors LLC, you may receive conversational messages, appointment confirmations, appointment reminders, scheduling updates, customer support communications, and occasional informational or promotional messages related to our services.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
SMS consent is voluntary and is not a condition of purchasing any products or services.
## 5. SMS Opt-In Privacy
Illinois Energy Advisors LLC respects your privacy.
SMS opt-in information, consent records, and mobile phone numbers collected for SMS messaging are used solely to provide the messaging services you requested.
SMS opt-in data and consent will NOT be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.
Information may only be shared with trusted vendors that help us deliver our messaging services or when required by law.
## 6. Cookies & Tracking
Our website may use cookies, analytics tools, and similar technologies to improve website performance, remember user preferences, analyze website traffic, and enhance the user experience.
Cookies may collect browser type, device information, IP address, pages visited, and time spent on our website.
Users may disable cookies through their browser settings at any time.
Privacy Inquiries
Our dedicated privacy team is available to ensure your data is handled with maximum transparency. Whether you have questions regarding our data practices, wish to update your preferences, or need guidance on Illinois energy data regulations, we serve as your trusted advisors.
- Direct access to our compliance specialists
- Clear, plain-English answers
- Fast, secure, and confidential response times
Plain EnglishYour questions go straight to our internal compliance team. We never share your inquiry details with third parties, ensuring your communication remains entirely confidential.